FAQ

How long will it take to receive my order?

In most cases please allow up to 10 working days for your order. However some products like the Cariboo Cot may take approx 4-6 weeks.

Do you allow returns or exchanges?

If the product is in its orignal packaging and is undamaged we will happily exchange less the cost of freight. Please choose carefully because we are unable to give refunds if you change your mind.

What about damaged product?

Under the Consumers Act, in the unlikely event you receive a damaged or faulty product we will repair or replace the item to a new standard.

Cariboo's 2 year manufacturers warranty applies ONLY to Cariboo products. For all warranty claims proof of purchase is required.